Our main goal is to be proactive in our approach to your IT system. Many network support arrangements are merely reactive. Little attention is paid to the system until something is not working properly. Then a service call is made, and you wait until someone can respond. Most of the time these issues cause downtime and loss of productivity, resulting in an inability to help clients, and usually a monetary cost as well.
The opposite idea is to have a proactive approach. This is the philosophy that we use in all our work. As the idea implies, this means that we work to prevent problems before they occur. Similar to getting your oil changed regularly to maintain the life of your vehicle, or eating healthy to avoid health problems in the future, there is plenty that can be done to extend the life of your IT system and eliminate productivity killing issues. If an issue does arise, we deal with it before it becomes serious.
These plans are available separately or in any combination. We can help you decide which plan will be best for your organization. Each provides exciting opportunities to get amazing service.
Another difference between our approach and that of our competitors, is that we do not use legally binding contracts to force our clients to stay with us. Our service agreements are month-to-month. We rely on our knowledge, experience, and customer service to maintain our clientele.